Coronavirus (COVID-19) Updates
Important Information
We would like to reassure all of our members that our facilities follow the strictest hygiene standards and are still safe to visit unless otherwise advised.
Please read the following important information regarding COVID
The Centre is working to ensure the health and safety of all patrons and staff is maintained. We want to address the growing fears around the spread of COVID-19 (Coronavirus) and share with you the information we have at the current time.We are working to ensure our centre remains a safe place to visit and work. The health and safety of our community is our main priority, we always uphold a high standard of hygiene within the centre, however are taking extra precautions during this time.
We hope you will do what you can to take care of yourself and those around you, we also encourage you to use and support our community facility with confidence while it is safe to do so.
Please see the latest update on the situation below.
Remember is you are feeling unwell or showing symptoms of the flu, cough or cold to please remain away from the centre until you are feeling 100%.
Opening Hours
Monday - Friday
6am - 11am & 3pm - 6pm
Saturday
7am - 12pm
Sunday
8am - 12pm
QLD July School Holidays
Monday to Friday 6-11am and 3pm – 7pm
9am – 4pm Weekends
Flowrider (School Holidays only) 3pm – 6pm Monday to Friday, weekends 12pm – 3.30pm
Update - 11/08/2021
As per the State Government directive, we will be re-opening from tomorrow 12th August in line with easing of lockdown restrictions.
Some restrictions will remain in place including the wearing of masks both indoors and outside, except when eating. We will be operating following the 4sqm rules and check-in via the Check in QLD app when visiting us.
This is subject to change in line with revisions from the state government.
Your Memberships and Passes
Your membership will be reinstated from Thursday 12th August.
Casual visits can be purchased upon entry.
Any questions please contact our team for assistance.
Here is what you need to know:
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We will be following capacity limits within the 4sqm rule – at this stage we do not believe this will affect normal programs.
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GOswim lessons will recommence Monday 9th August. We ask that only one parent or guardian come along with each student to lessons.
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Check In QLD QR check-in is mandatory
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Mask must be worn except when participating in exercise that causes you to be out of breath.
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All Memberships recommence Monday 9th August.
To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website.
Thank you for your patience as we work to stop the spread of COVID-19 and keep our community safe.
We cannot wait to reopen our doors and see you again!
Read more here QLD Government Update
Frequently Asked Questions Expand all
What are we doing to minimise health risks in-Centre?
The Centre will be vigilant in implementing infection control procedures including daily cleaning in accordance with normal protocols, the promotion of healthy hygiene habits and will make hand sanitiser available for staff and patrons to use while using the Centre.
What information and advice will help our members?
For now, the best advice is to follow some simple steps to help slow the spread of the virus and to reduce the risk of infection.
Follow the information and tips to help improve your safety and wellbeing, from Department of Health website
If I have or am undergoing a period of self-isolation, what happens to my membership?
If you are showing symptoms or have been recommended by a Health Professional to self isolate, you should be staying at home and minimising contact with others. Please contact the Centre team to discuss managing your membership where you are uncertain of your options.
What happens to Swim School sessions I have booked?
If you have any Swim School lessons booked, please contact the Centre.
